Monticello Soap Company Shipping Policy

Thank you so much for shopping with Monticello Soap Company — where every bar, bomb, and handmade good is crafted with love right here in charming Monticello, Florida. We’re a small-batch studio, so each order is packed with care as if we were sending it to a neighbor down Cherry Street.

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Processing Times

All orders are hand-packed and processed within 2–3 business days.
We do not ship on Sundays, Monday's or holidays, our little shop rests, too!

During busy seasons (like Black Friday, Christmas, or a big batch release), processing may take an extra day or two. If there’s ever a significant delay, we’ll reach out directly by email or phone.

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Shipping Rates & Delivery Estimates

Shipping is calculated automatically at checkout based on weight, destination, and carrier rates.
Typical delivery times:

Shipment Method	Estimated Delivery	Cost
Standard Shipping	3–5 business days	Auto-calculated at checkout
Expedited Shipping	2 business days	Auto-calculated at checkout
Overnight*	1–2 business days	Auto-calculated at checkout

*Overnight delivery is only available for addresses within the continental U.S.

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Shipping to P.O. Boxes & APO/FPO

Right now we don't ship to P.O. Boxes & APO/FPO, but reach out to us to work something out.

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Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number. Tracking usually becomes active within 24 hours.

If you ever have a question about your order’s journey, reach out, we’re happy to help.

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Customs, Duties & Taxes

Monticello Soap Company is not responsible for any customs fees or taxes applied outside the U.S.

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Damaged Packages

We pack everything securely, but if your order arrives damaged in transit, please file a claim with the shipping carrier. Be sure to keep all packaging materials and the damaged items, as they may be needed for the claim.

If you need help navigating the process, reach out, we’re here for you.

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International Shipping

At this time, we do not ship outside the U.S. If you are hoping for an international order, please contact us and we may be able to help arrange a special shipment.

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Returns

For details on returns, please see our Return & Refund Policy on our website.